Start Small, Dream Big

Practical advice meets measurable results.

Get to know the team

Matt RaftonCo-Founder and Manager Director
Matt started his hospitality career working in a pub at age 16. Shortly after, he entered the licensed club industry and worked in a variety of operational roles while completing his Bachelor of Business (Marketing and Management).

In 2006 he was promoted to the position of Marketing Manager for Caboolture Sports Club, growing the membership base from 16,000 – 60,000 in just five years. He then moved into the role of Assistant Manager, overseeing operations for Caboolture Sports Club and Centenary Lakes Sports Club. During this tenure Matt was Awarded the Clubs Queensland Young Manager of the Year.

In 2013, Matt commenced in the role of General Manager – Marketing for Brisbane Racing Club, responsible for marketing of the BRC’s operations at Doomben & Eagle Farm racecourses, Gallopers Sports Club, Eagle Farm Markets and the $1.5B BRC Masterplan.

In 2015, Matt retuned to Caboolture Sports Club and led the rebranding of the organisation to CSC Group. After the acquisition of Caboolture RSL, CSC Group developed Queensland’s first greenfield community club in two decades (North Lakes Sports Club), opening in May 2017.

Matt was an integral part of the launch of North Lakes Sports Club, completing feasibility studies, community engagement, research and a marketing plan that gained more than 20,000 new members during the pre-opening and first month of operation.

In 2020, Matt Co-founded Maer Group, with a vision to share the combined experience of Maer Group, while developing the next generation of marketers. Matt now works with numerous clients across a diverse range of projects including marketing, research, strategic planning, systems, integrations and digital marketing.

Emily RoseCo-Founder

When Emily and Matt co-founded Maer Group in 2020, their vision was to create an agency that serviced the need for bespoke, high-quality and analytics-driven services in the industry.

Prior to this, Emily worked in government and private enterprise in roles requiring high level strategic and communications support. Her award-winning writing has been published in internationally syndicated magazines, newspapers and in textbooks such as the Oxford University Press textbook, Understanding Human Communication.

Emily is also a registered Psychologist in Clinical Practice and a PhD student and researcher. She is a member of the Golden Key International Honour Society for high achievement, the Australian Psychological Society and the Australian and New Zealand Mental Health Association.

Nicole WoodhamsAccount Director
Nicole is a driven and experienced marketer in the hospitality and club industry with a demonstrated history of specialising in gaming, promotions, food & beverage, and loyalty.

Nicole graduated from the University of Queensland with a dual bachelor’s degree in Business Management (majoring in Marketing) and International Hotel & Tourism Management (majoring in Event Management), whilst shortly after completing her advanced diploma in Digital Communications at the Queensland University of Technology. From there, she entered Clubland, landing her first Marketing role at Wynnum Manly Leagues Club in Brisbane’s Bay Side where she grew her expertise in promotions, event management, communications, campaign management, loyalty, and social media management.

Re-locating back to the Sunshine Coast in 2020, Nicole now works as an Account Manager where she employs her communication and marketing acumen to devise, execute, and manage direct marketing campaigns, promotions and marketing strategies that effectively represent her client’s goals. With an organised approach to all she does, Nicole is always ready to jump into a project. Precise, driven, and enthusiastic, Nicole delivers high quality results on all projects, ensuring that no detail is amiss.

When she isn’t working, Nicole loves to spend her weekend at the beach, chasing the best coffee on the Sunshine Coast and spending time with her friends and family, including her two-family Golden Retriever’s.

Sarra DalyMarketing Consultant & Account Manager
Sarra has over 13 years’ experience in Clubland working for some of QLD’s largest clubs, ranked in the top five in the state. She has been involved in multiple new outlet and new venue launches, including the opening of North Lakes Sports Club’s greenfield site & opening of Sports Central Caboolture.

Her organisation & project management skills are second to none. Sarra has a wealth of experience in the development and implementation of marketing plans, promotional calendars, event management, communications, campaign management, branding, loyalty, design, and social & digital marketing. Sarra also oversees the internal marketing projects at Maer Group on top of managing her high-profile clients.

Sarra holds a Bachelor of Business (Marketing) finishing top of her class with distinctions. She also holds an Advanced Diploma of Management, Advanced Diploma of Marketing, and is a Commissioner for Declarations. Sarra was also named as a finalist in the Young Manager of the Year Award at Keno & Club’s Queensland Awards for Excellence in 2021.

When Sarra isn’t at work, you’ll still never see her sitting still. She can be found spending time with her young family, camping, four-wheel driving, or listening to a good e-book. She also has a passion for interior design and home organisation and enjoys creating unique spaces within her home.

Abbey MaherMarketing Consultant & Account Manager
Abbey has a Bachelor of Communication specialising in Media Practice. With her experience in hospitality and background in marketing, Abbey is responsible for developing and executing direct marketing campaigns, data analysis, and preparation of client reports.
Karen RuigrokMarketing Consultant & Account Manager
Karen has a Bachelor in Small Business and a Post Graduate Degree in Customer Experience & Multichannel Management. Looking at her marketing & communications background in childcare, a digital company and 11 years at casinos in the Netherlands, her experience will be of great value to our clients.

In her spare time, Karen likes to explore the Sunshine Coast and the hinterland, together with her partner and two daughters.

Skye Grundy
Skye GrundyDigital Marketing Coordinator
Skye has a Bachelor of Business, majoring in Marketing and is no stranger to the hospitality industry with over 10 years of exposure.

As Digital Coordinator, she is responsible for creating and managing conversion-focused digital advertising campaigns across Meta, Google and LinkedIn. Including the creation of engaging copy, graphics and video content. Skye also assists in the planning, development and build of website projects.

Raphael Goncalves
Raphael GoncalvesGraphic Designer
Raph is passionate about all things marketing, branding and design. He is a graduate in Marketing and Advertising and a post-graduate in Strategic Marketing Management. With over 12 years experience in the marketing and hospitality industry combined, he is no stranger to the hospitality industry. He is a versatile, fast creative gun, with responsibilities including social media management and planning, graphic design and campaign execution.
In his spare time, Raph enjoys the coast life, surfing and cooking for his wife!
Adam Thompson
Adam ThompsonMarketing Analyst & Coordinator
Adam has a Bachelor of Business majoring in Entrepreneurship. With over 10 years experience in the hospitality industry, a passion for innovation, and an analytical mindset, Adam is responsible for the development and execution of direct marketing campaigns, data analysis and interpretation, database management, and client report preparation. He is passionate about identifying areas of improvement and proposing creative solutions.

In his spare time, Adam loves a trip to the beach, hanging out with friends and family, and playing all sorts of sport.

Ben Wright
Ben WrightMarketing Analyst
With a Bachelor of Finance majoring in Commerce, Ben has a keen mind for data which he put to use as a Global Business Intelligence Analyst for 4 years within the sports betting industry. He has a passion for efficiency and excels at creating and implementing effective business solutions. Ben has brought his extensive experience as a data analyst and 4 years working in hospitality to Maer Group where he is responsible for the deployment of direct marketing campaigns, developmental projects, and client reporting.

Ben spends his spare time going for runs and playing video games.

Alec Pryor
Alec PryorMarketing Analyst
With a Bachelor of Mathematics majoring in Data Analytics and Operations Research, Alec has a passion for data and efficiency stemming from his operations research background. He has brought his strong quantitative skills and 5 years working in hospitality to Maer group, where he is responsible for the deployment of direct marketing campaigns, developmental projects, and client reporting. Alec spends his spare time at the beach and playing tennis.
Charlotte Debert
Charlotte DebertMarketing Coordinator
Charlotte holds a bachelor’s degree in marketing and business and is currently pursuing a master’s in international business. As a marketing coordinator, she is primarily responsible for managing social media, assisting with data analysis and website updates.

During her weekends, you’ll find her playing beach tennis and exploring the Sunshine Coast.

Livi Cotton
Livi CottonMarketing Coordinator
Livi is currently diving deep into the world of marketing as she pursues her Bachelor of Business degree, Majoring in Marketing. With a background in the hospitality industry, Livi understands the importance of building strong relationships and delivering exceptional experiences and is always up for a challenge.

When she is not busy with her studies, Livi loves nothing more than going on spontaneous adventures, soaking up the sun at the beach, and spending quality time with friends and family.

Kate Thorley
Kate ThorleyMarketing Coordinator
Kate is a skilled Marketing Coordinator with a decade of experience igniting success in the hospitality industry across Australia, New Zealand, and the UK. With a proven track record in all things marketing, including content, social media, direct marketing and launching new international venues, Kate possesses the expertise to propel any hospitality brand forward.

Away from the keyboard, you might find Kate soaking up the sun on a beach day, chasing waterfalls on an adventure, or catching up with friends over cocktails

Skye GrundyDigital Marketing Coordinator
Skye has a Bachelor of Business, majoring in Marketing and is no stranger to the hospitality industry with over 10 years of exposure.

As Digital Coordinator, she is responsible for creating and managing conversion-focused digital advertising campaigns across Meta, Google and LinkedIn. Including the creation of engaging copy, graphics and video content. Skye also assists in the planning, development and build of website projects.

Raphael GoncalvesGraphic Designer
Raph is passionate about all things marketing, branding and design. He is a graduate in Marketing and Advertising and a post-graduate in Strategic Marketing Management. With over 12 years experience in the marketing and hospitality industry combined, he is no stranger to the hospitality industry. He is a versatile, fast creative gun, delivering eye-catching artwork for our client.

In his spare time, Raph surfing and cooking for his wife and bub!

Adam ThompsonMarketing Analyst & Coordinator
Adam has a Bachelor of Business majoring in Entrepreneurship. With over 10 years experience in the hospitality industry, a passion for innovation, and an analytical mindset, Adam is responsible for the development and execution of direct marketing campaigns, data analysis and interpretation, database management, and client report preparation. He is passionate about identifying areas of improvement and proposing creative solutions.

In his spare time, Adam loves a trip to the beach, hanging out with friends and family, and playing all sorts of sport.

Ben WrightMarketing Analyst
With a Bachelor of Finance majoring in Commerce, Ben has a keen mind for data which he put to use as a Global Business Intelligence Analyst for 4 years within the sports betting industry. He has a passion for efficiency and excels at creating and implementing effective business solutions. Ben has brought his extensive experience as a data analyst and 4 years working in hospitality to Maer Group where he is responsible for the deployment of direct marketing campaigns, developmental projects, and client reporting.

Ben spends his spare time going for runs and playing video games.

Alec PryorMarketing Analyst
With a Bachelor of Mathematics majoring in Data Analytics and Operations Research, Alec has a passion for data and efficiency stemming from his operations research background. He has brought his strong quantitative skills and 5 years working in hospitality to Maer group, where he is responsible for the deployment of direct marketing campaigns, developmental projects, and client reporting. Alec spends his spare time at the beach and playing tennis.

Charlotte DebertMarketing Coordinator
Charlotte holds a bachelor’s degree in marketing and business and is currently pursuing a master’s in international business. As a marketing coordinator, she is primarily responsible for managing social media, assisting with data analysis and website updates.

During her weekends, you’ll find her playing beach tennis and exploring the Sunshine Coast.

Livi CottonMarketing Coordinator
Livi is currently diving deep into the world of marketing as she pursues her Bachelor of Business degree, Majoring in Marketing. With a background in the hospitality industry, Livi understands the importance of building strong relationships and delivering exceptional experiences and is always up for a challenge.

When she is not busy with her studies, Livi loves nothing more than going on spontaneous adventures, soaking up the sun at the beach, and spending quality time with friends and family.

Kate ThorleyMarketing Coordinator
Kate is a skilled Marketing Coordinator with a decade of experience igniting success in the hospitality industry across Australia, New Zealand, and the UK. With a proven track record in all things marketing, including content, social media, direct marketing and launching new international venues, Kate possesses the expertise to propel any hospitality brand forward.

Away from the keyboard, you might find Kate soaking up the sun on a beach day, chasing waterfalls on an adventure, or catching up with friends over cocktails

Our experienced team is here to support your businesses needs, providing you with practical advice that helps you achieve outstanding results.

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